It's SkyPlanner Parachute Monday! Find out what we at SkyPlanner, South Florida's premier Salesforce consulting company, have been reading, watching, listening to, and learning from during the past week.
- Customer interactions (the positive ones at least) are of paramount importance to us here at SkyPlanner, South Florida's Salesforce consulting company. Over the years we've surprised you with some pretty shocking statistics about how negative customer interactions can cost your business big time, and now we're going to clue you in on how to make sure those negatrive experiences never happen. [via The SkyPlanner Blog]
- Sitting down for brief periods can help us recover from stress or recuperate from exercise. But nowadays, our lifestyles make us sit much more than we move around. Are our bodies built for such a sedentary existence? [via the Ted Ed]
- Many employers have discovered that the power balance has shifted from the employer to the employee. As a result, business owners can end up feeling so desperate to fill positions that they’re willing to employ whomever they can. The biggest challenge, then, actually consists of two sides of the same coin: How do you attract great people, and once you’ve attracted them, how do you keep them not just loyal, but fiercely loyal?. [via the Salesforce Blogs]
- Practicing empathy can be difficult, because you have to step outside your comfort zone to understand someone else’s point of view. But it’s essential to exercising influence. [via Harvard Business Review]
- The new Summer '15 release from Salesforce is hot. And if there's one thing we know here at SkyPlanner, South Florida's Salesforce Consultants, it's hotness (be it weather or software)! The Salesforce Summer '15 release is full of new and improved features, 225 to be exact, that give you the power to gain critical insights about your business and apply them almost instantly. There are also new features that give your company the ability to connect with every key individual inside and outside of your enterprise. [via The SkyPlanner Blog]
At SkyPlanner, South Florida's premier Salesforce consulting company, we love to hear from ours clients and supporters so please feel free to comment or email us with suggestions for future content.
