*Due to Comcast-related technical difficulties this week's SkyPlanner Parachute is a day late but still as full of great content as ever!
It's SkyPlanner Parachute Monday! Find out what we at SkyPlanner, South Florida's premier Salesforce consulting company, have been reading, watching, listening to, and learning from during the past week.
- Salesforce has unleashed a new improvement to its already stout Service Cloud. The new tool is called the "Intelligence Engine" and it will harness data science to fuel the industry's smartest customer service. [via The SkyPlanner Blog]
- Tony Robbins thought he'd reached a point of financial security where he didn't need to earn any more money...then he saw how many people actually depended on him and he decided that earning more wasn't greedy. Striving for more wealth can be a good thing! [via Inc]
- To say Dreamforce is getting huge is an understatement. But just how huge? So huge that hotels vacancy is practically zero and Salesforce has rented a cruise ship to make up the difference! Register now for a spot! [via Fast Company]
- Want to earn your customers trust and get more of their business? Walk a mile in their shoes first. [via Salesforce Blogs]
- The number one reason for CRM failure is bad data, and duplicate records are a big part of turning your data bad. Duplicate Alerts and Blocking, a new feature found in the Salesforce Spring '15 Release, will help make that a thing of the past! [via The SkyPlanner Blog]
