Monday, May 13, 2013

Where Sales Go Bad & How To Fix It

Being in the world of Salesforce and CRM, sales is a big part of what we do. It can be difficult at times, especially when trying to build a solid business partnership with your clients. You Miami Salesforce consulting company likes to be hands-on and fully integrate ourselves into our clients' businesses, so these relationships are crucial. The Salesforce platform does keep everything organized and in check.  We're able to keep track of our conversations and solutions offered to our clients.

But when it comes to sales, there's always room for improvement.There's also always room for the usual suspects even if you're a seasoned salesperson, especially in today's world where it's less about selling more about sharing. Take for example when you're first reaching out to potential prospects. If you're working out
of a list of names and numbers, then you probably haven't even earned the right to even reach out and introduce yourself. Make sure you know what the company does before you call. Understand their business so you know from which angle to approach them and offer the best solutions to fit their needs. Remember,
the call is about them, you have to be customer-centric. The more research you do before calling, the better. Another tip is to log onto the client's website while on the call, it will give you fast access to information you might need on the spot.

In sales, the deal is the gold. A verbal agreement is not enough to get excited about. Your Miami Salesforce consulting company reminds you to not count your chickens before they've hatched. Ignore verbal agreements and don't shout the good news before you actually have a signed agreement for set services and 
quote.You want to make sure that the one giving you the deal is the decision-maker.When you get a "yes" from your client, you want it to be "yes" to your price, terms and solutions.

Being ready with a defined agenda is crucial to good selling. When you make a sales call to a prospect client, your Miami Salesforce consulting company reminds you to be prepared. Have a focus and a statement in mind of how you're going to deliver your news. Think attention grabbers so that the person on the other line is interested enough to ask for more information. If there's a question you don't have an answer to, be honest about it and tell them you'll get back to them with more details. It's also an excuse to stretch the conversation. Don't forget to be human on the phone, conversational in tone, so you don't sound like you're reading a script. Being prepared doesn't mean you sound like an automated machine.

What are your best sales tips?