Thursday, September 3, 2015

Salesforce develops the Health Cloud through partnerships with other leading enterprises.

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While Salesforce products have always been available for use in the healthcare industry the world's #1 CRM company has not had a product built specifically for healthcare...until now. SkyPlanner, South Florida's Salesforce consulting partner, goes in-depth into the Salesforce Health Cloud. 

When deciding to build a healthcare-centric product Salesforce, the world's cloud computing leader, teamed up with a slew of leading healthcare companies such as Philips, DJO Global, and Centura Health to make sure the Health Cloud meets the needs of health providers and caregivers. But Salesforce, knowing the making the best product sometimes requires a little help, also partnered with other leading technology companies like Accenture, Deloitte, PwC to for EMR (electronic medical record) integrations and other content and customizations. 

The Salesforce Health Cloud will allow healthcare providers, themselves businesses, to build better relationships with their customers (patients) just like the Sales Cloud, Service Cloud and Marketing Cloud have done for businesses in other industries. 

Features users will find in the Salesforce Health Cloud include:
  • A Today screen which will contain alerts to caregivers on timely patient issues.
  • Patient Profiles and Timeline views that give caregivers easy-to-read data related to a patient's medical history and clinical data for providers.
  • Private Communities that allow for collaboration and task assignment between caregivers like primary physicians and specialists.
  • Salesforce Shield, built-in features that allow providers to manage, audit and archive patient data.

According to Joshua Newman, MD, Chief Medical Officer, GM, Salesforce Healthcare and Life Sciences, “The era of precision healthcare is upon us...just like we use precision medicine to target more personalized treatments for cancer and other diseases, precision healthcare is enabling our customers to develop more meaningful, accurate and long-term relationships with patients. Health Cloud is a huge step forward in our industry’s transformation.”

Jeroen Tas, CEO, Healthcare Informatics Solutions and Services for Philips had this to say, 
“As care organizations and providers seek effective ways for patients to become more actively involved in managing their own health, there is a growing need for solutions that enhance self-management, facilitate collaboration between patients and healthcare providers, and improve continuity and quality of care...We’re excited to integrate with Salesforce Health Cloud as we continue to grow the capabilities of our HealthSuite digital platform, empowering patients and caregivers to become active partners in health care.”

The Salesforce Health Cloud is currently only available for preview but wide-scale availability is expected in February of next year, at which time pricing details will also be released.