Monday, August 3, 2015

The SkyPlanner Parachute: your Monday morning source for great curated content!

business crm, cloud computing, CRM, inbound marketing, Lead management, Leads, outbound marketing, sales tracking, salesforce, salesforce automation, Salesforce CRM,

It's SkyPlanner Parachute Monday! Find out what we at SkyPlanner, South Florida's Salesforce consulting company, have been reading, watching, listening to, and learning from during the past week. 

  • There's an app for that!" It seems like if there's something you can think of that someone's already created an app for it. And that usually used to mean it was created from scratch. But thanks to Salesforce creating an app for your business just got a whole lot easier. With the introduction of the AppExchange for Components, the world's #1 CRM company has created a place where developers can put app components together like Legos, cutting the time necessary to take apps from conception to release!. [via The SkyPlanner Blog]
  • When millennials encounter problems with products or services they typically try to solve issues on their own, but if they need customer service or technical support they want a rapid response via online chat or social media, according to a recent survey performed by Kelton Global for Salesforce’s Desk.com. These self-service, on-demand expectations are beginning to rub off on Gen X-ers and Boomers, as well, and they’re resulting in wake-up calls for many companies. [via Salesforce on Medium]
  • If you use emojis, you may recall a dramatic moment of indecision between the classic smiley and the winky face, or even some fleeting regret over choosing the peace sign instead of the fist bump. Joking aside, with customers across channels using emojis for everyday communication, it’s no surprise that brands are capitalizing on this. 
  • The Internet of Things is a great advancement in technology with many good uses...but there are also many possible malicious uses for the IoT. As a result the question arises: "how far should the IoT really go?". [via Forbes]
  • SkyPlanner created spDHL,the only active DHL shipping application on the Salesforce AppExchange, with the goal of making shipping with DHL as easy as possible. No external systems. No chasing down shipment information from another department. No lengthy training. Just the press of a button and data from Salesforce automatically populates relevant fields inside spDHL. [via The SkyPlanner Blogbusiness optimization, CRM, CRM consulting, crm miami, crm optimization, Lead management, marketing, salesforce, Salesforce consulting, salesforce optimization, SkyPlanner Parachute,

At SkyPlanner, South Florida's Salesforce consulting company, we love to hear from ours clients and supporters so please feel free to comment or email us with suggestions for future content.